Privacy Policy
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, and mailing address.
- Account or Service Information: Details you provide when contacting us, signing up for services, or making a purchase.
- Usage Information: Information about how you interact with our website, apps, or communications.
- Device and Technical Data: IP address, browser type, device identifiers, and related technical information.
2. How We Use Personal Information
We use personal information for the following purposes:
- Service Delivery: To provide, maintain, and improve our products and services.
- Communication: To respond to inquiries, send updates, confirmations, or support messages.
- Marketing (Where Permitted): To provide promotions, offers, or updates related to our services.
- Legal and Security Purposes: To detect fraud, enforce policies, and comply with legal obligations.
- Account Management: To create, manage, or update user accounts and preferences.
3. Sharing of Personal Information
We do not sell personal information. Personal information may be shared only in limited circumstances, such as:
- Service Providers: With trusted vendors who assist us in operating our business (e.g., payment processing, analytics, or customer support). These parties are only permitted to use the information as necessary to provide services on our behalf.
- Legal Requirements: When required to comply with applicable laws, legal processes, or to protect our rights, safety, or property.
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, subject to confidentiality protections.
4. SMS Consent
We may send SMS messages only with your express consent.
SMS consent is not shared with third parties.
We do not rent, sell, or transfer SMS opt-in data to any third parties or affiliates for marketing or other purposes.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or misuse.
6. Your Choices and Rights
Depending on your location and applicable laws, you may have the right to:
- Access or update your personal information
- Request deletion of your data
- Withdraw consent for certain processing activities
- Opt out of marketing communications, including SMS or email
To exercise these rights, you may contact us using the information provided below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date. Continued use of our services constitutes acknowledgment of the revised policy.
8. Contact Us
If you have questions or requests regarding this Privacy Policy, please contact us at:
Rapid Roadside Rescue
kyle@rapidroadsiderescue.net
314-270-2888